Report an emergency fault
An emergency fault is defined as something that is very likely to present an imminent threat to life or serious injury or serious damage to property.
Contact us by phone if you are reporting an emergency fault that requires immediate attention:
East Ayrshire Council 0345 724 0000
South Ayrshire Council 0300 123 0900
Report a non emergency fault
To report a non-emergency fault please select and click on the appropriate icon to report your fault.
Please note our online forms are not monitored during evenings, weekends or bank holidays.
Roads Faults
Potholes
Road markings
Damaged road signs
Damaged barriers
Lighting Faults
Street lights
Illuminated bollards
Illuminated signs
Drainage Faults
Flooding
Missing drain covers
Missing drain grates
Blocked drains
Structure Faults
Bridges
Costal protection structures
Traffic Light Faults
Let us know about faulty traffic lights.
Report a street sign fault
The Ayrshire Roads Alliance are not responsible for street signs.
Faulty street signs should be reported to the local authority and can be reported online:
East Ayrshire street signs
South Ayrshire street signs
Report an empty grit bin
The Ayrshire Roads Alliance Gritter Tracking provides details of current winter service vehicles operating in East and South Ayrshire, as well as the location of grit bins.
Report an empty grit bin by zooming into the map and selecting the relevant bin.
Trunk road faults
Transport Scotland, as an executive agency of the Scottish Government, is the roads authority for all Trunk Roads and Motorways in Scotland.They have appointed Amey as the trunk road operating company for the South West Scotland Unit and Connect Roads as the Motorway operating company.
Amey are responsible for carrying out all trunk road maintenance including the provision of winter service on the A76, A77 and A78 trunk roads in East and South Ayrshire.
Connect Roads are responsible for carrying out all maintenance including the provision of winter service on the M77 motorway in East Ayrshire.
Useful information
Winter information
Gritter Tracking
Road restrictions
Shopmobility information
Contact Information
Phone: 01563 503 160
E-mail: enquiries@ayrshireroadsalliance.org
Address: Ayrshire Roads Alliance, Opera House, 8 John Finnie Street, Kilmarnock, KA1 1DD