Privacy policy

Ayrshire Roads Alliance has created this privacy statement to demonstrate our firm commitment to privacy. This privacy statement discloses our information gathering and dissemination practices for our website.

How we collect information

We get personal information about you when you make an enquiry or submit a fault report.

What information we collect

The types of personal information we might ask for may includes your name, address, email address or telephone number.

How we use your information

We will use the information that you give to us:

  • to send you information that you have asked for
  • to contact you about your report or enquiry

For all the ways that we may use your information, we may need to share your information with other companies that we own, other companies that help us provide any of our services, or other companies that we work with.


Cookies are small pieces of information sent to your computer and stored on your hard drive. These pieces of information are then used to improve the user experience of the website. Cookies cannot be used to identify you personally.

We use cookies to:

  • remember certain information about users so they don’t have to repeatedly give the same information
  • measure how people use our website so we can continually improve how information is provided.

You can find out more about cookies and how to delete or control them on the following websites: -  Internet browser cookies - what they are and how to manage them -  a guide to deleting and controlling cookies

Please note that by deleting or disabling future cookies you may not be able to use certain parts of our site.

Cookies used on this site:

Cookies used on this website
Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Essential site cookies ASP.NET_SessionId
These cookies are essential for the website to operate and are set upon your arrival to our web site. These cookies are deleted when you close your browser.
Site preferences Preferences This cookie is set when you choose to allow cookies. It can contain preferences like your address and whether you want to our site to remember your login details.

Navigating to another site

This Privacy Statement applies to the Ayrshire Roads Alliance website only. The Ayrshire Roads Alliance website has links to other websites owned by other people. Ayrshire Roads Alliance does not pass on any personal information about you to any other website when you link to another website from this one.

If you use a link from the Ayrshire Roads Alliance website to another website you must read their privacy statement to find out they may use any personal information that you may give to them.

How do we protect personal information?

We will make sure that any personal information that you give to us is kept secure, accurate and up to date, and only keep it for as long as it is needed any only for the purposes for which you have agreed we can use it.

Correcting and updating personal information

If you need to change or modify information that you have previously provided, you can do so by contacting us.