Following us is a great way to keep up with the latest news about our work. We post information about our work that we think will be useful for our followers.In addition, we use social media to respond to questions and comments.
Our social media accounts are monitored during office hours Monday to Friday - excluding bank holidays. We cannot promise to respond to all comments or questions via social media.
If you have an urgent or serious query, please refer to the information on reporting a fault
Social media policy
When using a social media network to contact us please be aware of their rules and guidelines.
If necessary we will use the social networking sites own tools for reporting any breaches of those terms and conditions.
We also have our own rules.
We reserve the right to remove, block or unfollow any accounts that break our guidelines. We ask that you:
- Do not post personal information about you or others, as this may risk breaching the Data Protection Act.
- Be civil, tasteful and relevant.
- Do not post messages that are sensitive, unlawful, libellous, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive.
- Do not swear.
- Do not post content copied from elsewhere, for which you do not own the copyright.
- Do not post the same message, or very similar messages, more than once. Also called "spamming".
- Do not publicise your personal contact details, nor anyone else's.
- Do not advertise products or services.
- Do not impersonate someone else.
- Do not promote political messages, support for a particular candidate(s) or any other political content.
We may block or unfollow your account if we feel it has breached any of our social media policy rules. From time to time we may unfollow you to allow us to keep our own timeline clear.
Follow, like, share
We may follow you to assist us in our communication with you. For example to allow us to DM each other on Twitter. We will probably unfollow shortly afterwards. We tend not to follow individuals or local businesses on Twitter.
We try to share or retweet information we feel our followers would be interested in. However, please don't take offence if we don't retweet something you want us to. It is important that we remain impartial and retweets or sharing can be seen as an endorsement.
If we follow, like, retweet or share it does not mean we endorse it.
Pre-election period
In the six week run up to an election - local, general or European - councils have to be very careful not to do or say anything that could be seen in any way to support any political party or candidate.
Contact Information
Phone:01563 503 160
E-mail: enquiries@ayrshireroadsalliance.org
Address: Ayrshire Roads Alliance, Opera House, 8 John Finnie Street, Kilmarnock, KA1 1DD