If the penalty charge is not paid before the end of the period of 28 days beginning with the Date of Notice, a Notice to Owner (NtO) will be served on the registered keeper of the vehicle.
If you have received an NtO, contained within it are details of how you may make formal representations based on specified grounds.
A representation is a formal appeal process which can be made on certain grounds explained within the Notice to Owner documentation.
A representation can be submitted:
Appeal a PCN issued in East Ayrshire (PCN beginning with EA)
Appeal a PCN issued in South Ayrshire (PCN beginning with SA)
Address: ARA Parking Service, PO Box 26212, Kilmarnock, KA1 9EY.
A representation will be carefully considered and if the council agrees with your representation you will receive a 'Notice of Acceptance' and the case will be closed, but if not, you will receive a 'Notice of Rejection'
Appeal to an independent adjudicator
If we reject your representation, you have the right to appeal to an independent adjudicator, Transport Appeals.
We will enclose the appropriate form to enable you to appeal to Transport Appeals with the 'Notice of Rejection'.
Phone: 0300 303 5760
Address: Transport Appeals, General Regulatory Chamber, George House, 126 George Street, Edinburgh, EH2 4HH
If Transport Appeals rejects your appeal, the full amount will be payable.