It is the responsibility of the motorist when parking in any restricted parking area, to satisfy the conditions of parking prior to leaving the vehicle for the duration of a stay.
The motorist must take note of all available signage as well as the information and instruction of the Pay by Plate machine screen.
Should the Pay by Plate machine not function for example, the screen is blank or an on screen message reads “use another machine,” please use any other on street Pay by Plate machine to register the parking session.
The following details must be correct at the point of inspection, as prompted by the Pay by Plate machine screen:
- The correct vehicle registration must be entered and confirmed, as prompted by the Pay by Plate machine. You must ensure that you use the correct keypad which distinguishes between numbers and letter.
Take care to avoid the number “zero” when the letter “O” is required. When the motorist reviews the Vehicle Registration Mark (VRM) as prompted by the Pay by Plate machine and finds they have made a mistake in entering the VRM, cancel the session by pressing the red button and restart the process as per the instructions on the Pay by Plate machine.
As the Pay by Plate machine allows the customer to amend an error to a VRM prior to confirming the parking session, an appeal based on incorrect input of a vehicle registration details will not be accepted.
- The parking session must be confirmed as prompted by the Pay by Plate machine, where an on screen message stating “Your parking session has started,” will be displayed.
Should the parking session not be confirmed as per the instructions of the Pay By plate machine, the Penalty Charge Notice (PCN) will not be cancelled.
Prior to leaving the vehicle, the motorist must complete the steps above. Should the vehicle be observed with no valid Parking Session the PCN will not be cancelled.