Delivering a shared Council roads and transportation service across East and South Ayrshire


If you notice a fault in any public roads, street lighting, bridges or coastal protection structures within East or South Ayrshire please report the fault using our online form.

Please complete the form with as much information as possible. You can also upload a photo of the fault and pinpoint it on a map. 

WARNINGPlease note that this form is not monitored in evenings or weekends. 

The following faults should be reported by phone...

  • Emergency faults e.g accidental damage, major flooding
  • Potholes
  • Missing gully covers
  • Missing ironwork covers
  • Oil spill
  • Lighting - accidental damage
  • Lighting - door off
Fault phone
 Call 0345 724 0000 (for East Ayrshire faults)
  0300 123 0900 (for South Ayrshire faults)


Trunk Roads

Transport Scotland, as an executive agency of the Scottish Government, is the roads authority for all trunk roads and motorways in Scotland. They have appointed Scotland TranServ as the trunk road operating company for the South West Scotland Unit.

Scotland TranServ is responsible for carrying out all trunk road maintenance including the provision of winter service on the A76, A77 (from south of Fenwick) and A78 trunk roads in East and South Ayrshire.

Connect Roads is responsible for carrying out all road maintenance including the provision of winter service on the M77 motorway in East Ayrshire.


Contact Information 

Contact Information
Phone  01563 503 160

Ayrshire Roads Alliance

The Opera House

8 John Finnie Street