Report a fault
AS A RESULT OF THE CURRRENT COVID-19 PANDEMIC OUR OFFICES ARE CURRENTLY CLOSED.
If you notice a fault in any Public Road, Street Lighting, Bridges or Coastal Protection Structures within East or South Ayrshire
please let us know using the details below giving as much information
When reporting online you can pinpoint the location on a map and enter the fault details.
Reporting an emergency fault
|If you are reporting an emergency fault* that requires immediate attention, please call us on
|East Ayrshire Council
||0345 724 0000
|South Ayrshire Council
||0300 123 0900
*An emergency fault is defined as something that is very likely to present an imminent threat to life or serious injury or serious damage to property.
Reporting a fault
To report a non-emergency fault please select and click on the appropriate icon to report your fault.
If your report is of an urgent nature please contact the numbers highlighted above or for any other query, please refer to the contact information at the bottom of this page.
Please note our online forms are not monitored during evenings or weekends.
Reporting a street sign fault
Transport Scotland, as an executive agency of the Scottish Government, is the roads authority for all Trunk Roads and Motorways in Scotland.
They have appointed Amey as the trunk road operating company for the South West Scotland Unit and Connect Roads as the Motorway operating company.
Companies and responsibilities
||Are responsible for carrying out all trunk road maintenance including the provision of winter service on the A76, A77 (from south of Fenwick) and A78 trunk roads in East and South Ayrshire.
||Are responsible for carrying out all road maintenance including the provision of winter service on the M77 motorway in East Ayrshire.