Faults

If you notice a fault in any public roads, street lighting, bridges or coastal protection structures please report the fault using our online form.

Please complete the form with as much information as possible. You can also upload a photo of the fault and pinpoint it on a map. 

Please note that this form is not monitored in evenings or weekends. 

The following faults should be reported by phone...

• Emergency faults e.g accidental damage, major flooding
• Potholes
• Missing gully covers
• Missing ironwork covers
• Oil spill
• Lighting - accidental damage
• Lighting - door off

 0845 724 0000 (for East Ayrshire faults)

 0300 123 0900 (for South Ayrshire faults)

The Trunk Roads

Faults relating to trunk roads A76, A77 (from south of Fenwick) and A78 should be reported to Scotland TranServ.

Faults relating to M77 should be reported to Connect Roads.