Delivering a shared Council roads and transportation service across East and South Ayrshire

Report a Fault

AS A RESULT OF THE CURRRENT COVID-19 PANDEMIC OUR OFFICES ARE CURRENTLY CLOSED.
If you notice a fault in any Public Roads, Street Lighting, Bridges or Coastal Protection Structures within East or South Ayrshire please let us know using the details below giving as much information as possible.

When reporting online you can pinpoint the location on a map and enter the fault details. 


 WARNING 

 If you are reporting an emergency that requires immediate attention, please call us on:

East Ayrshire Council – 0345 724 0000

South Ayrshire Council - 0300 123 0900 

An emergency is defined as something that is very likely to present an imminent threat to life or serious injury or serious damage to property. 


Report a Fault
 
To report a non-emergency please select and click on the appropriate icon to report your fault. If your report is of an urgent nature please contact the numbers highlighted above or for any other query, please refer to the contact information at the bottom of this page.
 

 
 
Fault Types

Bridges

Coastal Protection Structures

Report online

Traffic Light Faults

Report online
Street Signs (Street Sign faults do not come under the Ayrshire Roads Alliance)

East Ayrshire     Report online

South Ayrshire  Report online

 

 
WARNINGPlease note our online forms are not monitored during evenings or weekends. 
 
 
Trunk Roads
Transport Scotland, as an executive agency of the Scottish Government, is the roads authority for all Trunk Roads and Motorways in Scotland.
They have appointed Scotland TranServ as the trunk road operating company for the South West Scotland Unit and Connect Roads as the Motorway operating company.
Trunk Roads
Scotland TranServ Are responsible for carrying out all trunk road maintenance including the provision of winter service on the A76, A77 (from south of Fenwick) and A78 trunk roads in East and South Ayrshire.
Connect Roads Are responsible for carrying out all road maintenance including the provision of winter service on the M77 motorway in East Ayrshire. 
 
Contact Information 
Contact Information
Phone  01563 503 160
Email   enquiries@ayrshireroadsalliance.org
Address

Ayrshire Roads Alliance

Opera House

8 John Finnie Street

Kilmarnock

KA1 1DD