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Delivering a shared Council roads and transportation service across East and South Ayrshire

Report a fault

AS A RESULT OF THE CURRRENT COVID-19 PANDEMIC OUR OFFICES ARE CURRENTLY CLOSED.
If you notice a fault in any Public Road, Street Lighting, Bridges or Coastal Protection Structures within East or South Ayrshire please let us know using the details below giving as much information as possible.

When reporting online you can pinpoint the location on a map and enter the fault details.  

 

Reporting an emergency fault

Emergencies
If you are reporting an emergency fault* that requires immediate attention, please call us on
East Ayrshire Council 0345 724 0000
South Ayrshire Council 0300 123 0900 
*An emergency fault is defined as something that is very likely to present an imminent threat to life or serious injury or serious damage to property.

Reporting a fault

To report a non-emergency fault please select and click on the appropriate icon to report your fault.
Fault Reporting
 roads   lights  drains

Road Faults 

Potholes

Road Markings

Damaged Road Signs

Damaged Barriers

Lighting Faults 

Street Lights

Illuminated Bollards

Illuminated Signs

Drainage Faults

Flooding

Missing Gully Cover

Missing Gully Grating

Blocked Gully

 fault triangle Coastal  fault triangle Traffic Lights  

Structure Faults 

Bridges 

Coastal Protection Structures

 Traffic Light Faults  
If your report is of an urgent nature please contact the numbers highlighted above or for any other query, please refer to the contact information at the bottom of this page.
WARNINGPlease note our online forms are not monitored during evenings or weekends. 

Reporting a street sign fault 


Street Sign Faults
Street Signs (Street Sign faults do not come under the Ayrshire Roads Alliance)
Report East Ayrshire Fault online
Report South Ayrshire Online

 

Trunk Roads

Transport Scotland, as an executive agency of the Scottish Government, is the roads authority for all Trunk Roads and Motorways in Scotland.
They have appointed Amey as the trunk road operating company for the South West Scotland Unit and Connect Roads as the Motorway operating company.

Companies and responsibilities
Amey Are responsible for carrying out all trunk road maintenance including the provision of winter service on the A76, A77 (from south of Fenwick) and A78 trunk roads in East and South Ayrshire.
Connect Roads Are responsible for carrying out all road maintenance including the provision of winter service on the M77 motorway in East Ayrshire. 
 

Contact Information

Contact Information
Phone  01563 503 160
Email enquiries@ayrshireroadsalliance.org
Address

Ayrshire Roads Alliance

Opera House

8 John Finnie Street

Kilmarnock

KA1 1DD